A Full Stack Developer with more than 10 years of experience in web development, demonstrating a comprehensive understanding of Object-Oriented Programming (OOP), Java, JavaScript, Python, Node.js, and PHP. Proficiencies extend to handling Docker, including both its use and the creation of images. Well-versed in utilizing cloud platforms such as AWS and GCP. Additionally, holds a degree in Project Management, underscoring a strong foundation and specialized knowledge in project management practices.

A Back-end Developer with academic qualifications in Information Systems and Mathematics, and additional training from DesProgram, Reprograma, and DigitalHouse. Professional experience encompasses teaching programming and active involvement in numerous IT communities as both participant and speaker. Aspires to a developer role in an organization that provides opportunities to master new technologies, undertake innovative and challenging projects, and advance personal capabilities while contributing to team success.

Full Stack Developer with six years of experience specializing in web application development and technology consulting. Additionally engaged in studies related to Business Management and Marketing, exhibiting a profound passion for technology and innovation.

A Software Developer and Mechatronics Engineering student at UFRN, dedicated to creating impactful projects that provide tangible benefits through programming.

With over five years of experience in commercial automation projects, particularly in systems for fiscal document issuance such as NFe, NFCe, and CTe, a Systems Analyst brings a comprehensive understanding of Delphi programming and expertise in FireBird as a Database Management System. Proficient in implementing the Brazilian Software Process Improvement (MPSbr), the analyst has honed skills in agile methodologies, including Scrum, XP, and Kanban. Current efforts are directed towards developing REST APIs using ASP.Net Core Web API and SSR web systems with ASP.Net Core MVC, reflecting a strong focus on modern web technologies and scalable solutions.

A Fullstack Developer with expertise in web and mobile development, as well as infrastructure. Demonstrates proficiency in functional programming and object-oriented programming, with specialized skills in React, React Native, Ionic, Angular, Node.js, NestJS, JavaScript, and TypeScript.

Front-end Developer with more than three years of professional experience in web development, specializing in .NET Core/WebAPI C# for web systems and Angular for Single Page Applications (SPA). Proficient in constructing Google Chrome Extensions and Desktop Applications using Electron in combination with Angular. Demonstrates a strong interest in application maintainability, adherence to best development practices, and the principles of Test-Driven Development (TDD).

Responsible for the technical management of software development and architecture with substantial hands-on experience across various technology stacks including Python, MySQL, SQL Server, PHP, and React Native. Demonstrates additional leadership in Node.js, GraphQL, MongoDB, and cloud architecture utilizing AWS, Google Cloud, and Azure. Well-versed in Infrastructure as Code (IaC) and DevOps methodologies for both AWS and Azure platforms. Specializes in designing, setting up, and managing data management environments geared towards data-driven solutions, big data, business intelligence, and data analytics. Currently advancing knowledge in the field of Artificial Intelligence from both business and technical perspectives.

Mojo Helpdesk is a customer support software that helps organizations manage and streamline their support tickets. It allows users to track, prioritize, and resolve customer inquiries efficiently, providing tools for ticket management, reporting, and customer satisfaction tracking.

A Mojo Helpdesk expert must have skills in ticket management, knowledge of workflow automation, and proficiency in using reporting tools. Familiarity with API integrations, basic troubleshooting, and data analysis are also essential.

How to hire a Mojo Helpdesk expert

Mojo Helpdesk was created in 2006 to address the need for an efficient customer support ticketing system. It provided organizations with tools to manage and streamline support requests, improving response times and customer satisfaction. The platform evolved over time to include features like reporting and customer feedback mechanisms.

About Mojo Helpdesk

Strengths of Mojo Helpdesk include its user-friendly interface, efficient ticket management, and robust reporting features. Weaknesses may include limited customization options and fewer integrations compared to some competitors. Competitors of Mojo Helpdesk include Zendesk, Freshdesk, and Help Scout.

Mojo Helpdesk

Top 5*

Customer Support

About Mojo Helpdesk

How to hire a Mojo Helpdesk expert

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