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Re:amaze

Re:amaze is a customer support platform designed to help businesses manage customer interactions across various channels, including email, social media, live chat, and SMS. It offers features such as ticketing, automation, knowledge bases, and reporting to streamline support processes and improve customer service efficiency.

Howdy Network Rank#56
*Survey of over 20,000+ Howdy Professionals

About Re:amaze

Re:amaze was created in 2012 to address the need for a unified customer support platform that could manage interactions across multiple channels. It aimed to streamline support processes and enhance customer service efficiency by integrating email, social media, live chat, and SMS into one system.

Strengths of Re:amaze include its multi-channel support, user-friendly interface, and robust automation features. Weaknesses may involve limited advanced reporting options and integrations compared to some competitors. Competitors include Zendesk, Freshdesk, and Intercom.

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How to hire a Re:amaze expert

A Re:amaze expert must have skills in using and configuring customer support software, proficiency in managing multi-channel communication, experience with automation and workflow setup, knowledge of API integrations, and the ability to generate and interpret reports.

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