Sherpadesk is a helpdesk and customer support software that offers ticketing, time tracking, invoicing, and asset management solutions to streamline support operations and improve service delivery.
Top 5*
Customer Support
About Sherpadesk
Sherpadesk was created in 2001 to provide businesses with a comprehensive helpdesk and customer support solution. It evolved over the years to include features like ticketing, time tracking, invoicing, and asset management, aiming to streamline support operations and enhance service delivery.
Strengths of Sherpadesk include its comprehensive feature set, ease of use, and integration capabilities. Weaknesses may involve scalability issues for larger enterprises and occasional performance lags. Competitors include Zendesk, Freshdesk, and Jira Service Management.
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How to hire a Sherpadesk expert
A Sherpadesk expert must have skills in ticketing system management, time tracking, invoicing processes, and asset management. Proficiency in integrating Sherpadesk with other software tools and familiarity with its reporting and analytics features are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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