Smartsupp is a live chat and chatbot software designed to enhance customer support on websites. It enables businesses to engage with visitors in real-time, answer queries, provide assistance, and gather valuable insights through chat interactions and analytics.
Top 5*
Customer Support
About Smartsupp
Smartsupp was created in 2013 to improve customer support for online businesses. It provided a platform for real-time chat interactions between website visitors and support teams. Over time, it evolved to include chatbot functionalities and advanced analytics, helping businesses better understand and assist their customers.
Strengths of Smartsupp include its user-friendly interface, real-time chat functionality, and integration with various platforms. Weaknesses may involve occasional technical glitches and limited customization options. Competitors include Zendesk Chat, LiveChat, and Intercom.
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How to hire a Smartsupp expert
A Smartsupp expert must have skills in website integration, chatbot configuration, and data analytics. Proficiency in HTML, CSS, and JavaScript is essential for customization. Familiarity with CRM systems and experience in customer support workflows are also important.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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