SnapEngage is a live chat software designed to enhance customer support and engagement by enabling real-time communication between businesses and their customers through websites and various messaging platforms. It offers features such as automated chatbots, CRM integration, analytics, and multi-channel support to improve customer service efficiency and satisfaction.
Top 5*
Customer Support
About Snapengage
SnapEngage was created in 2008 to provide businesses with a tool for real-time customer communication and support. It evolved to include various features such as automated chatbots, CRM integration, and multi-channel support to meet the growing demands of customer service efficiency and satisfaction.
SnapEngage's strengths include real-time communication, robust CRM integration, and multi-channel support. Its weaknesses may involve higher costs compared to some alternatives and a learning curve for new users. Competitors include LiveChat, Intercom, and Zendesk Chat.
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How to hire a Snapengage expert
A SnapEngage expert must have skills in CRM integration, chatbot configuration, API usage, and data analytics. Proficiency in web development languages like HTML, CSS, and JavaScript is also essential for customizing chat widgets and interfaces.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
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