A graduate in Systems Analysis and Development with over five years of experience in data science and software development. Extensive knowledge encompasses Python, JavaScript, SQL, NoSQL, Power BI, and Superset. Presently engaged in a specialization program focused on Database Systems Engineering and Administration.

Back-end developer specializing in web development with extensive experience in PHP, JavaScript, and various frameworks and libraries, including Laravel and Symfony. Committed to continuous learning and staying current with emerging technologies.

Delphi developer with extensive experience spanning over 22 years, proficient in Delphi versions ranging from Delphi 5 to Delphi Tokyo. Expertise includes Delphi development with Oracle, PostgreSQL, and SQL Server databases. Maintains a collaborative approach to teamwork and demonstrates a strong commitment to ongoing professional development. Consistently seeks out new challenges and is dedicated to expanding knowledge of languages and technologies to enhance skill sets.

Test Analyst with three years of experience specializing in the creation of test scripts, test execution, debugging, and reporting. Proficient in various forms of testing, including functional, regression, and performance testing, with a particular expertise in Automated Testing using Selenium and API Testing. Demonstrates knowledge in database management alongside a proactive approach, strong organizational skills, and a results-oriented focus.

Back-end Developer with over a decade of experience in software development, demonstrating proficiency in Object-Oriented Programming (OOP), C#, ASP.NET MVC, Entity Framework, Entity Framework Core, and WEB API Rest. Additional technical expertise includes JavaScript, HTML5, CSS3, Delphi, Clipper, SQL Server, MySQL, and PostgreSQL. Adept in utilizing both Scrum and Kanban methodologies to manage and deliver projects efficiently. Always seeking new challenges to further enhance professional skills.

An Information Technology Management graduate from FATEC, with a background in IT support and a specialization in .NET and C#. Through practical work experience, manual testing was explored, igniting a keen interest in Quality Assurance (QA). To augment this interest, an intensive QA course was completed, currently culminating in a role dedicated to software quality assurance.

A Fullstack Developer with four years of experience specializing in PHP and Vue.js, currently seeking new professional challenges to enhance technical skills, with a strong interest in development using React.

Back-end Developer with over 7 years of experience in web development, demonstrating expertise in functional programming and Object-Oriented Programming (OOP). Proficient in PHP and Javascript, with adaptability towards other programming languages. Excels in collaborative environments that foster mutual learning and the free exchange of ideas. Adept in utilizing Docker, Docker Swarm, ReactJs, React-Native, NodeJS, and MongoDB.

Solarwinds Web Help Desk is a web-based ticketing and IT asset management software designed to streamline and automate the process of handling support requests, tracking assets, and managing service tickets. It helps organizations improve customer support efficiency by providing tools for ticket creation, assignment, tracking, and resolution.

A Solarwinds Web Help Desk expert must have skills in IT support and service management, proficiency in SQL for database management, familiarity with network and system administration, experience with asset management, and knowledge of scripting languages like Perl or Python for automation tasks.

How to hire a Solarwinds Web Help Desk expert

Solarwinds Web Help Desk was originally developed by MacsDesign Studio LLC and launched in 2001. It was created to provide organizations with a comprehensive tool for managing IT support tickets and assets. SolarWinds acquired Web Help Desk in 2012 to expand its portfolio of IT management solutions.

About Solarwinds Web Help Desk

Strengths of Solarwinds Web Help Desk include its user-friendly interface, robust ticketing system, and comprehensive asset management capabilities. Weaknesses may involve limited customization options and occasional performance issues. Competitors include ServiceNow, Zendesk, and Freshdesk.

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About Solarwinds Web Help Desk

How to hire a Solarwinds Web Help Desk expert

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