Spiceworks Help Desk is a software tool designed to help IT professionals manage and resolve technical support issues. It allows users to track, prioritize, and solve support tickets efficiently while providing features like reporting, automation, and user communication to streamline the IT support process.
Top 5*
Customer Support
About Spiceworks Help Desk
Spiceworks Help Desk was created in 2006 by the company Spiceworks to address the need for a comprehensive IT management solution. It provided IT professionals with tools to manage support tickets, monitor networks, and streamline technical support processes. The software quickly gained popularity for its user-friendly interface and community-driven approach.
Strengths of Spiceworks Help Desk include its user-friendly interface, robust community support, and free cost for basic features. Weaknesses include limited advanced features compared to paid competitors and occasional performance issues with large datasets. Competitors include Zendesk, Freshdesk, and ServiceNow.
Hire Spiceworks Help Desk Experts
Work with Howdy to gain access to the top 1% of LatAM Talent.
Share your Needs
Talk requirements with a Howdy Expert.
Choose Talent
We'll provide a list of the best candidates.
Recruit Risk Free
No hidden fees, no upfront costs, start working within 24 hrs.
How to hire a Spiceworks Help Desk expert
A Spiceworks Help Desk expert must have skills in network administration, ticketing system management, and familiarity with IT infrastructure. Proficiency in configuring and maintaining the Spiceworks software, understanding of automation scripts, and experience with database management are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
The Best of the Best Optimized for Your Budget
Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top LatAm talent with no middlemen or hidden fees.