Teamsupport is a customer support software designed to help businesses manage and streamline their customer service operations. It offers features such as ticketing, customer management, reporting, and collaboration tools to improve efficiency and enhance the overall customer experience.
Top 5*
Customer Support
About Teamsupport
Teamsupport was created in 2008 to address the need for better customer support solutions in businesses. It aimed to improve customer service efficiency through features like ticketing, customer management, and reporting. Over time, it evolved to include more collaboration tools and integrations to meet the growing demands of customer support teams.
Teamsupport's strengths include robust ticketing, customer management, and collaboration features. Its weaknesses may involve a steeper learning curve and higher cost for smaller businesses. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.
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How to hire a Teamsupport expert
A Teamsupport expert must have skills in ticketing system management, customer relationship management (CRM), data analysis and reporting, API integration, and familiarity with software troubleshooting. Proficiency in using collaboration tools within the platform is also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
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