Holding a degree in Control and Automation Engineering (2016, Anhanguera University) and set to obtain a degree in Computer Science (2023, Estácio de Sá University), the professional has also completed several Front-end development courses. The initial career phase focused on e-commerce platforms, utilizing Magento and PHP. Later, the role of Implementation Consultant involved the use of ADVPL and MySql/SQL within the ERP environment. Currently, process automation is the primary focus, utilizing JAVA, Javascript, React, Oracle, MySQL, and SQL for executing various projects.

Web Application Developer with a decade of experience leveraging Java, Go, and NodeJS, with a specialization in microservices development for the past five years. Adept at addressing complex technological challenges to drive organizational growth.

Fullstack Developer experienced in .Net, Golang, NodeJs, ReactJs, SQL Server, and MongoDB. Proficient in unit testing and adhering to best practices in software development.

BI Analyst with over a decade of experience, managing traffic for managers, directors, and business teams within multinational environments. Demonstrates extensive expertise in Power BI, SQL Server, Excel, and ETL processes. Currently advancing skills in Python and R for enhanced data analysis. Areas of interest include Business Intelligence, Commercial analytics, Marketing, and Trade.

Mobile Developer with extensive experience since 2014, specializing in multi-platform systems including CodenameOne, Windows Mobile, Android, iOS, React Native, and Flutter. Exhibits a consistent ability to address complex challenges while remaining current with the latest technological trends.

Certified Borland Developer in Delphi 7 with a Test Registration ID of 9J0-21130844 and a score of 86.7. Possesses 15 years of experience in Delphi, specializing in advanced Object-Oriented Programming (OOP), component design, and frameworks. Holds 9 years of experience in C#, focusing on component design using Visual Studio and Mono C#. Demonstrates 9 years of expertise in Unity3D for developing games and applications for iPhone and Android, particularly in Augmented Reality (AR) and Virtual Reality (VR). Expertise in SmartMatrix GIS4D, utilizing advanced Unity techniques for Geographic Information Systems (GIS), point cloud rendering, and complex Shader development. Experienced in developing the multiplayer game platform BlocksXR, supporting up to 8 players on Oculus Quest, Oculus Rift, and SteamVR, which allows users to play in AR on Android, iOS, and iPad.

A Full Stack Developer with over three years of experience in web development, specializing in JavaScript for both professional and personal projects. Proficient in frameworks and libraries including React, Angular, Next.js, NodeJS, and Vanilla JS. Exhibits a keen interest in UI and UX with proficiency in layout design and related tools. Actively learning about serverless systems, focusing on application scalability, infrastructure, and best development practices.

Front-end developer with five years of experience in web development, specializing in React, Next.js, and Strapi, alongside a thorough understanding of related libraries and frameworks. Proficient in managing development team projects, assigning tasks, and validating pull requests. Demonstrated expertise in working with content management systems including WordPress, Shopify, and NuvemShop.

Uvdesk is a customer support platform that provides tools for managing customer inquiries and support tickets. It offers features such as ticket management, automation, reporting, and multi-channel support to help businesses streamline their customer service operations.

A Uvdesk expert must have skills in PHP, MySQL, and Symfony framework for backend development. They should also be proficient in JavaScript, HTML, and CSS for frontend customization. Familiarity with REST APIs and experience in integrating third-party applications are essential.

How to hire a Uvdesk expert

Uvdesk was created in 2015 to address the need for efficient customer support management. It aimed to provide businesses with a comprehensive toolset for handling customer inquiries, automating responses, and improving overall service quality.

About Uvdesk

Uvdesk's strengths include robust ticket management, automation capabilities, and multi-channel support. Its weaknesses are limited integration options and a potentially steep learning curve for new users. Competitors include Zendesk, Freshdesk, and Help Scout.

Uvdesk

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Customer Support

About Uvdesk

How to hire a Uvdesk expert

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