A professional Web Developer with foundational training in web development since 2020, transitioning into a freelance career in 2021. Expertise encompasses the development of landing pages and websites, with proficient skills in JavaScript, Node.js, React.js, RESTful APIs, SQL, and Kanban methodologies. Presently focusing on enhancing competencies in TypeScript, Nest.js, Nuxt.js, and Docker.

Web Developer with extensive experience since 2017, proficient in a range of programming languages and frameworks, including JavaScript, C#, C++, Lua, Java, React, Vue, and React Native. Specializes in web technologies such as HTML and CSS, complemented by expertise in UX/UI design through tools like Figma and Adobe XD. Demonstrates a strong dedication to continuous learning and a passion for both technology and animals. Possesses a comprehensive background in web design, evidenced by the completion of 17 related courses. Actively pursuing opportunities for professional growth and contributing value as a Front-End Developer and UX/UI Designer. Based in Londrina-PR, originally from Belo Horizonte-MG.

A software engineer with over five years of experience, specializing in web development and proficient in various DevOps technologies. Demonstrates a consistent focus on user experience and code quality through active participation in a diverse range of projects.

Full-stack developer with over six years of experience in web development and infrastructure, with a specialization in financial system applications such as invoice generation and account control. Exhibits profound expertise in functional programming, TypeScript, Next.js, and Node.js. Strives for excellence within the JavaScript ecosystem with the objective of becoming a recognized authority in the sector.

Volunteer Python instructor recognized for swiftly mastering tools and achieving desired results independently. Committed to contributing to collective objectives and maintaining a strong sense of utility. Continuously seeks professional and personal growth, leveraging didactic experience acquired through supporting both peers and educators.

An experienced professional with 16 years in IT Projects and Operations, specializing in areas such as Software Development, Infrastructure, IT Governance, Process Management, Operational Support, Service Desk, Cloud Solutions, and People Management. Possesses a solid understanding of various business disciplines, technical challenges, and corporate needs. Recognized for exceptional communicative abilities, a participatory approach, and a strong capacity for abstract thinking and scenario analysis, coupled with an investigative mindset. Demonstrates a business ownership attitude, combining hands-on problem-solving skills with effective team leadership capabilities.

Computer Science graduate from José do Rosário Vellano University, specializing in frontend development with a strong interest in emerging technologies.

Backend developer with over three years of experience specializing in Node.js-based applications, focused on delivering highly testable and maintainable software solutions to address real-world challenges. Demonstrated expertise in crafting backend applications within a microservices architecture, utilizing technologies such as NestJS, MySQL, Docker, and AWS.

Experience includes collaborating within multidisciplinary teams and employing agile methodologies such as Kanban to effectively manage workflow, prioritize tasks, and ensure continuous value delivery to the business. Strong in both written and verbal English communication skills, coupled with a proactive approach to learning and professional development.

Vivantio is a customer service management software that helps businesses streamline their support processes, improve service delivery, and enhance customer satisfaction through features like ticketing, workflow automation, reporting, and self-service portals.

A Vivantio expert must have skills in workflow automation, SQL for reporting and data manipulation, API integration for connecting with other systems, and a strong understanding of ITIL practices. Proficiency in configuring and customizing the platform to meet specific business needs is also essential.

How to hire a Vivantio expert

Vivantio was created in 2003 to address the need for efficient customer service management. It aimed to help businesses improve their support processes and enhance customer satisfaction through advanced features like ticketing, automation, and reporting.

About Vivantio

Strengths of Vivantio include robust customization options, workflow automation, and comprehensive reporting capabilities. Weaknesses may involve a steeper learning curve for new users and potentially higher costs for smaller businesses. Competitors include Zendesk, Freshdesk, and ServiceNow.

Vivantio

Top 5*

Customer Support

About Vivantio

How to hire a Vivantio expert

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