Back-end Developer with extensive experience and expertise in PHP, Laravel, MySQL, Node.js, and AWS/Lambda. Proficient in unit testing frameworks such as PHPUnit for PHP and Jest for JavaScript. Demonstrates competency in utilizing Docker for containerization. Additionally equipped with front-end development skills including HTML, CSS3, JavaScript, and jQuery. Holds a bachelor's degree in Systems Analysis and Development from FAEX-Extrema, completed in 2020, and a Technical Electronic Technician qualification from CEP-Centro de Ensino Profissional Tancredo Neves in Brasópolis-MG, obtained in 2016. Currently seeking new professional challenges to apply and expand programming expertise.

A seasoned WordPress developer with over six years of experience, specializing in CMS and three years of remote work for international entities. Possessing a decade of proficiency in PHP and front-end technologies such as HTML, CSS, and JavaScript, complemented by a C2 Proficient certification in English from EF Set.

Experienced in leveraging advanced technologies, including Java 17, Kotlin, Spring Boot, Spring Data JPA, BDD, Mockito, Junit, Docker, Kubernetes, Kafka, RabbitMQ, and Postgres, for specialized applications. Developed comprehensive queries for tax and credit regulatory bodies to enhance the loan approval process. Contributed to the creation of a pioneering banking credit analysis system that offers holistic evaluations of financial profiles for individuals and legal entities. Implemented advanced financial modules, analytical reports, legal management tools, and managerial tools specifically designed to address the requirements of the judicial sector.

An Information Systems graduate from Universidade Santa Cecília, complemented by a Logistics degree from Etec Paula Souza, with over a decade of experience as an Administrative Assistant, skillfully managed team coordination, instruction, and organization. Currently specializes in Frontend development, demonstrating professional expertise in TypeScript, Next.js, and Chakra UI. Personal projects, accessible on GitHub, emphasize a strong command of Javascript, SASS, ReactJS, Next.js, Typescript, and Chakra UI.

A seasoned professional with two decades of expertise in comprehensive Business Intelligence (BI) projects, encompassing all phases from Data Management and Data Warehousing to the delivery of final dashboards. Proficiencies include data gathering, dimensional modeling, ETL processes, and dashboard creation. Additionally, the individual has served in an architectural role, offering team support and contributing innovative ideas and solutions.

Web developer with five years of experience, specializing in both front-end and back-end technologies. Proficient in programming languages such as Golang, C#, and PHP, with extensive knowledge of frameworks including Laravel, CodeIgniter, Yii, NestJS, and NodeJS. Experienced in database management with Postgres and MySQL, and familiar with server technologies like Apache and Nginx.

Possesses comprehensive front-end development expertise with HTML, CSS, JavaScript, and is adept at utilizing ReactJS, AngularJS, jQuery, and Typescript. Additional skills encompass managing cloud services on AWS and Azure platforms, as well as mobile development using Android and Cordova. 

Capable of developing and customizing ServiceNow platform solutions and experienced in designing scalable and efficient software architectures. Adopts methodologies such as Test-Driven Development (TDD), Domain-Driven Design (DDD), and Behavior-Driven Development (BDD) to deliver high-quality software solutions.

Senior C#/.NET Developer with a focus on developing innovative features, currently engaged in the creation of a hybrid Financial ERP system encompassing both cloud and desktop solutions. Brings a wealth of experience in diverse sectors such as gaming, retail market startups, and education. Previously owned and managed an advertising agency, which contributed to a robust technical background and strong leadership abilities.

Full Stack Developer specializing in Ruby on Rails with extensive experience in building and maintaining scalable web applications. Proficient in both front-end and back-end technologies, including JavaScript, HTML, CSS, and SQL databases. Demonstrates a solid understanding of web development principles, including RESTful APIs and MVC architecture. Proven ability to manage and optimize full project development life cycles, from initial design and architecture through to deployment and maintenance. Strong focus on delivering high-quality code, adhering to best practices, and meeting project deadlines consistently. Skilled in collaborative environments, working effectively with cross-functional teams to achieve project goals and improve overall user experience. Constantly seeks to update technical skills and stay current with industry trends and new technologies.

Zammad is an open-source helpdesk and customer support software that allows businesses to manage customer inquiries, track communication, and streamline support processes through a unified platform. It offers features such as ticket management, live chat, reporting, and integration with various third-party tools.

A Zammad expert must have skills in Ruby on Rails for backend development, JavaScript for frontend customization, and knowledge of database management with PostgreSQL or MySQL. Proficiency in Linux server administration and experience with API integrations are also essential.

How to hire a Zammad expert

Zammad was created in 2016 by Martin Edenhofer, who previously founded OTRS. It was developed to provide an open-source alternative for customer support and helpdesk solutions, aiming to offer a more user-friendly and modern interface while maintaining robust functionality for managing customer interactions.

About Zammad

Strengths of Zammad include its open-source nature, user-friendly interface, and strong integration capabilities. Weaknesses may involve limited advanced features compared to some premium solutions and potential reliance on community support for troubleshooting. Competitors include Zendesk, Freshdesk, and OTRS.

Zammad

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About Zammad

How to hire a Zammad expert

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