Zammad is an open-source helpdesk and customer support software that allows businesses to manage customer inquiries, track communication, and streamline support processes through a unified platform. It offers features such as ticket management, live chat, reporting, and integration with various third-party tools.
Top 5*
Customer Support
About Zammad
Zammad was created in 2016 by Martin Edenhofer, who previously founded OTRS. It was developed to provide an open-source alternative for customer support and helpdesk solutions, aiming to offer a more user-friendly and modern interface while maintaining robust functionality for managing customer interactions.
Hire Zammad Experts
Work with Howdy to gain access to the top 1% of LatAM Talent.
Share your Needs
Talk requirements with a Howdy Expert.
Choose Talent
We'll provide a list of the best candidates.
Recruit Risk Free
No hidden fees, no upfront costs, start working within 24 hrs.
How to hire a Zammad expert
A Zammad expert must have skills in Ruby on Rails for backend development, JavaScript for frontend customization, and knowledge of database management with PostgreSQL or MySQL. Proficiency in Linux server administration and experience with API integrations are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
The Best of the Best Optimized for Your Budget
Thanks to our Cost Calculator, you can estimate how much you're saving when hiring top LatAm talent with no middlemen or hidden fees.