.NET Developer with over four years of experience in desktop development, utilizing VB6, C#, and the MVVM design pattern. Proficient in web development with a focus on WebForms and the MVC framework.

Software Engineer, System Analyst, and Full Stack Developer possessing extensive expertise in JavaScript, Python, Java, ReactJS, VueJS, and PHP. Demonstrates specialist proficiency in both relational and non-relational database systems. Maintains a strong enthusiasm for emerging technologies and is committed to ongoing professional development.

Backend Software Engineer with over four years of experience in software engineering. Specialized in designing, developing, and maintaining highly scalable Node.js microservices, with proficiency in handling high-demand services through the use of frameworks such as Nest.JS, Express.js, and TypeScript. Demonstrated expertise in managing both relational and non-relational databases, including MongoDB, MySQL, and PostgreSQL, while leveraging cloud computing services such as RDS, Mongo Atlas, and S3. Extensive experience in developing event-driven microservices using technologies like RabbitMQ and SQS, as well as utilizing an array of AWS tools including CloudWatch, EC2, ECS, and Lambda. Skilled in creating applications with high observability and employing monitoring tools such as New Relic, CloudWatch, and Prometheus. Adept at automated testing across various levels, including unit tests, integration tests, performance testing, service testing, end-to-end testing, and mutation testing.

A seasoned technology professional with over fifteen years of experience in development, leadership, and management of technology teams. Currently positioned as a Technical Leader, the role involves steering multiple teams utilizing diverse programming languages. Responsibilities include addressing technical challenges, refining project demands, aligning expectations and deadlines, reporting progress, and engaging in programming tasks. Demonstrates a profound commitment to guiding teams towards achieving success.

A software engineer with over a decade of experience in web and mobile application development, specializing in languages and frameworks including PHP, Java, Node.js, Spring, Symfony, Laravel, Express, and NestJS. Expertise extends to MySQL databases, version control systems such as Git, and cloud services encompassing GCP and AWS.

Python developer with two years of experience, specializing in the Odoo ecosystem. Skills include customizing modules and implementing efficient business processes, with particular expertise in Odoo development and web scraping for data extraction. Proficient in rapid development methodologies, ensuring timely delivery of robust solutions, and adept at using tools like Jira and Trello for project management and collaboration. Highly committed to leveraging technical vision and practical experience in Python, Odoo, agile development methodologies, and collaborative efforts on GitHub to contribute to the success of projects.

Ruby on Rails Programmer with a propensity for addressing and resolving complex challenges.

With over three years of experience in web development and expertise in testing using Cypress, the professional background includes a current focus on UX research. Active participation in the local IT community includes organizing initiatives to encourage women in the technology sector. Collaboration and continuous learning are pivotal elements of the professional ethos, reflecting a strong curiosity and a commitment to knowledge sharing.

Zendesk Chat is a live chat software that enables businesses to engage with customers in real-time through their website or mobile app, providing instant support and improving customer satisfaction.

A Zendesk Chat expert must have skills in configuring chat settings, integrating Zendesk Chat with other CRM tools, customizing chat widgets, analyzing chat metrics, and managing API integrations.

How to hire a Zendesk Chat expert

Zendesk Chat, originally known as Zopim, was created in 2008 to provide businesses with a tool for real-time customer engagement. It was developed to enhance customer support by allowing instant communication between businesses and their customers. Zendesk acquired Zopim in 2014 and rebranded it as Zendesk Chat.

About Zendesk Chat

Strengths of Zendesk Chat include real-time customer support, seamless integration with other Zendesk products, and robust analytics. Weaknesses include its cost for small businesses and potential complexity for new users. Competitors include LiveChat, Intercom, and Freshchat.

Zendesk Chat

Top 5*

Customer Support

About Zendesk Chat

How to hire a Zendesk Chat expert

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