Zendesk Suite is a comprehensive customer service software that integrates multiple support channels, including email, chat, phone, and social media, into one platform. It helps businesses manage customer interactions efficiently, track support tickets, automate workflows, and improve overall customer satisfaction.
Top 5*
Customer Support
About Zendesk Suite
Zendesk Suite was created in 2007 to provide businesses with a unified platform for managing customer support across various channels. It evolved to include email, chat, phone, and social media integrations, helping companies streamline their customer service operations and improve response times.
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How to hire a Zendesk Suite expert
A Zendesk Suite expert must have skills in ticket management, automation setup, and workflow configuration. They should be proficient in using Zendesk APIs for custom integrations, configuring reporting and analytics tools, and managing user permissions. Knowledge of CRM systems and customer service best practices is also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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