A software engineer with over five years of experience, specializing in web development and proficient in various DevOps technologies. Demonstrates a consistent focus on user experience and code quality through active participation in a diverse range of projects.

Engineer holding a PhD in Optimization with over a decade of expertise in both academic and corporate settings. Experienced in conducting research and studies at a university level, and possessing a background in data analysis. Professional experience includes roles with notable firms in the automotive and financial sectors, with international experience in Germany.

A Software Engineer specializing in the development of robust and scalable solutions through the use of JavaScript and TypeScript. Possesses a strong foundation in web development, demonstrating proficiency in constructing modern web applications utilizing both React and Angular frameworks. Additionally, holds substantial backend expertise with Node.js and NestJs, coupled with experience in managing relational and non-relational databases.

Holds a degree in Systems Analysis and Development with over five years of experience in backend development, currently positioned as a Tech Lead. Demonstrates a fervent dedication to technology, always pursuing learning and innovation. The professional background encompasses significant expertise in backend development, particularly with PHP and Python, alongside a strong foundation in frontend development with TypeScript and the Angular framework. The current focus is on backend development using microservices architecture with messaging, specifically employing the Lumen framework in PHP and Apache Kafka.

Front-End Developer with 2.5 years of professional experience, currently focused on expanding knowledge in emerging technologies such as Angular and Vue. Seeks new challenges and opportunities for growth within a large organization.

Experienced developer focused on creating and maintaining high-quality products, particularly skilled in developing and consuming APIs within a microservices architecture. Proficient in managing financial flows through banking APIs, handling credit receivables, and supporting marketplaces and asynchronous communication. Possesses expertise in technologies such as Python, Django Rest Framework, FastAPI, PostgreSQL, MongoDB, Docker, Kubernetes, RedHat Openshift, RabbitMQ, and Pytest, while maintaining the flexibility to work with a diverse range of technology stacks, including previous experience with PHP using Laravel and NodeJS with Express and NestJS.

A FullStack developer with four years of experience, specializing in the development of a diverse array of projects, including backend integration systems, microservices, desktop applications, mobile apps, and web systems. Demonstrated proficiency in managing systems with a user base exceeding 200,000 and processing over one million data entries monthly. Expertise primarily revolves around the MERN stack (MongoDB, Express.js, React, Node.js), complemented by experience in Python and PHP projects. This professional welcomes the opportunity to work with new languages and technologies, relishes technical challenges, and consistently seeks to enhance the efficiency and effectiveness of ongoing projects.

A FullStack Engineer with proficiency in Node.js (specifically NestJS), React Native, React, JavaScript, and TypeScript. Additional technical expertise includes working with MongoDB, Redis, PostgreSQL, Docker, and Docker Compose. Proficient in front-end technologies such as HTML, CSS, SASS, and Styled Components, with a strong understanding of REST, RESTful, and GraphQL API consumption. Skills also encompass implementation using Argo CD and RabbitMQ, as well as conducting unit and integration testing. Experienced in code versioning with GIT and collaborating effectively in teams utilizing Agile Methodologies, particularly SCRUM.


Zoho Desk is a customer service software that helps businesses manage and respond to customer inquiries efficiently. It offers features like ticket management, automation, analytics, and multi-channel support to streamline customer support processes and improve overall service quality.

A Zoho Desk expert must have skills in ticket management, workflow automation, and report generation. They should be proficient in integrating Zoho Desk with other Zoho applications and third-party tools. Knowledge of API usage for custom integrations and familiarity with multi-channel support features are also essential.

How to hire a Zoho Desk expert

Zoho Desk was created in 2016 by Zoho Corporation to address the growing need for efficient customer service management. It aimed to provide businesses with tools to streamline support processes, automate repetitive tasks, and offer multi-channel support, ultimately enhancing customer satisfaction.

About Zoho Desk

Strengths of Zoho Desk include its comprehensive ticket management, automation capabilities, and integration with other Zoho products. Weaknesses may involve a learning curve for new users and occasional performance issues. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.

Zoho Desk

Top 5*

Customer Support

About Zoho Desk

How to hire a Zoho Desk expert

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